How do views work and what counts as a view?

After posting a notification you're able to see a summary of how many people have viewed the message, as well as information about who individually has viewed it.

Views are calculated when the team member clicks the link in the text message or email and views the post on the web.

This is the most reliable technique for ensuring that the message was actually seen. Methods for determining views within email software or SMS applications are inconsistent and inaccurate. We do our best to block out non-human clicks, such as SMS link previews, to give you confidence that your team members have actually viewed the message.